Wicked Clothes Reviews
Based on 19 customer reviews and online research, wickedclothes.com has a consumer rating of 2.7 out of 5 stars, indicating that most customers are generally satisfied with Wicked Clothes.
5 Stars(7)
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4 Stars(1)
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2 Stars(1)
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1 Star(10)
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How would you rate Wicked Clothes?
Top Reviews
This review pertains to the customer service experience. I ordered $138 worth of clothes onJan 30th. I then order another hoodie on the same day. The hoodie arrived, but nothing else did. Despite contacting them several times, I have never heard anything back. It has been over a month and not even one reply to the four messages I have sent.
I ordered an item that never arrived. I was provided with a order update after it was supposedly delivered and a tracking number that seemed to refer to a delivery miles away from me. I contacted wicked repeatedly and they just total me to contact my post office. Despite me advising that that I couldn't contact the post office via telephone and was self isolating. They were no help at all and clearly didn't care. Please do not order from this company. They do not care about there customers!!!!
Customer Reviews (19)
Refusing to refund! I accidentally purchased an item twice as it was left in my cart on another device. I promptly started a return for it. The item was returned in April and they still have not refunded my item. I have contacted them several times and keep getting various excuses. They are now no longer responding. Not trustworthy! Shop at your own risk.
My fiancé and I ordered two shirts from this company we were really excited when it said they had been delivered. When we got home and opened the package it was just an empty fedex package with no shirts in it at all. We spent 40$ on two shirts and never got them. I tried to call their number on the package but it just rang and went to a voicemail that wasn’t even set up. I have emailed them, messaged them on Facebook and Instagram and no response. I am very furious that I spent hard earned money on this company received nothing and they don’t even have the gall to answer a phone or email me back!! 10/10 would never recommend this company to my worst enemy.
I would give them 0/5 stars if I could. They take weeks to process orders, won’t respond to emails, & shipping takes forever because they purposely choose the slowest shipping method possible to save themselves money. They need to stop spending so much money advertising on social media and put that money into fixing their terrible customer service. Over half of their comments on social media are people complaining about their missing orders, yet there is still zero communication from the brand about what is going on.
I ordered a few shirts and somehow they fell out of the package on the way to me and FedEx delivered an empty package. I contacted Wicked Clothes and they responded in just a few business days with a tracking number and a message saying they’re sending a replacement shipment. They were very friendly and easy to work with. Plus, I am always happy with their products.
This review pertains to the customer service experience. I ordered $138 worth of clothes onJan 30th. I then order another hoodie on the same day. The hoodie arrived, but nothing else did. Despite contacting them several times, I have never heard anything back. It has been over a month and not even one reply to the four messages I have sent.
By far one of the best businesses that I have ever worked with. Quality garments and amazing customer service. 10000/10 I recommend!
I love wicked-clothing ! Always got some cleverly funny stuff ! delivery isn’t bad ! Tracking is easy ! Sizes are awesome. Size LG is really a Large ! And they don’t shrink right away in the wash!!
Awesome site !! Love it !
1 from 4 t-shirts ordered were torn and I tried to mail them to return but because they don’t have a telephone number, after a week of trying to contact by email nothing happened, no response! A lot of money for a ripoff! Be careful with this guys!
I've ordered multiple t-shirts and sweatshirts over the last few years and have never had a bad experience. I always get shipping information within 3-5 business days, and there's never been a problem with my order. The clothes are great quality (held up for years now without fading or wear), don't shrink in the wash, and the sizing is accurate. I've seen comments that they're in China, but from what I can tell they are out of Florida state (?). Customer service has always been responsive on the rare occasion I've reached out to them. I love the clothes and I'm going to continue being a customer!
I bought the black denim jacked and it looked nothing like in the picture, it was much shorter and it was entirely black not grey and black. It’s still a nice enough denim jacket so I kept it but not at all what I expected and doesn’t look like in the picture. Disappointed.
I bought a Mothman shirt from them. The shirt came very quickly and the quality of said shirt is great, only thing is is that it's super long for a small. Will be buying again!
Order was received in 2 days, perfect. Clothing is always high quality, and the graphics are amazing.
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